Privacy Policy
Privacy Policy

Your privacy is important to us. At Magdalene Serenity House, we have a few fundamental principles:

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our site.

We store personal information for only as long as we have a reason to keep it.

We aim to make it as simple as possible for you to control what information is shared publicly (or kept private), indexed by search engines, and permanently deleted.

We help protect you from overreaching government demands for your personal information.

We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

Greetings! We are Magdalene Serenity House. We are a healing sanctuary serving women who have experienced trauma, sexual exploitation, addiction, and incarceration by providing opportunities for community, and paths to flourish. This Privacy Policy applies to information that we collect about you when you use our website.

Throughout this Privacy Policy we will refer to our website as our “site”. Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information. This Privacy Policy was made available by Automattic under a Creative Commons Sharealike license and modified by Magdalene Serenity House.

Information We Collect
We only collect information about you if we have a reason to do so – for example to communicate with you, process donations, or to make our site better. We collect information when you provide information directly to us (i.e. donations, newsletter subscription) and when information is automatically collected when you access our site (i.e. web browser, IP address, time zone, etc.) Let’s take a closer look at the different kinds of information that we collect.

Information You Provide to Us

We collect information you provide:

Transaction and Billing Information: If you donate to Magdalene Serenity House via our “Donate Page” you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card or ACH information, and contact information.

Communication with Us (Greetings!): You may also provide information when you post a comment on our blog, email us directly, subscribe to our newsletter, or contact us via our contact form. When you communicate with us via form, email, phone, or comment, or otherwise, we store a copy of our communications.

Information We Collect Automatically

We also collect some information automatically:

Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.

Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our site from certain geographic regions.

Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Magdalene Serenity House uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services. For more information about cookies, and how to disable cookies, click here.

How and Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

To monitor and analyze trends and better understand how users interact with our site, which helps us improve our site and makes it easier to use;

To monitor and prevent any problems with our site, protect the security of our site, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Magdalene Serenity House and others, which may result in us declining a transaction or the use of our site.

To communicate with you, for example through email and our monthly newsletter to keep you updated on our program, events, and volunteer opportunities.

Sharing Information

How We Share Information

We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

We may disclose information about you to our employees that need to know the information in order to help us manage the site or to process the information on our behalf. We require our employees to follow this Privacy Policy for personal information that we share with them.

We may share information about you with third party vendors who need to know information about you in order to provide their services to us or to provide their services to you. This group includes vendors that help us provide our services to you (like payment providers that process your credit and debit card information, fraud prevention services, postal and email delivery services that help us stay in touch with you, those that assist us with our marketing efforts, those that help us understand and enhance our services, and those that help us process and store donor information. We require vendors to agree to privacy commitments in order to share information with them.

We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Magdalene Serenity House, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.

We may share and disclose information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

We may share and disclose information with your consent or at your direction.

We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you.

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our site for potential vulnerabilities and attacks.

Your Rights
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to: (1) Request access to your personal data; (2) Request correction or deletion of your personal data; (3) Object to our use and processing of your personal data; (4)Request that we limit our use and processing of your personal data; and (5) Request portability of your personal data. EU individuals also have the right to make a complaint to a government supervisory authority.

You have several choices available when it comes to information about you:

Limit the Information that You Provide: If you access our donations page, you can choose not to provide transaction and billing information. Please keep in mind that if you do not provide this information, we will be unable to process your donation online.

Opt-Out of Marketing Communications: You may opt out of receiving communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications.

Set Your Browser to Reject Cookies: At this time, Magdalene Serenity House does not respond to “do not track” signals on our site. However, you can usually choose to set your browser to remove or reject browser cookies before using Magdalene Serenity House’s websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

How to Reach Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint please contact us by email at or by mail using the details provided below:

Magdalene Serenity House
April Bachrodt, Executive Director
P.O. Box 3394, Fayetteville, AR 72702